Data Deletion Instructions

Connected social accounts (Instagram, Facebook, TikTok)

If you connected a social account to Vuka OS and want the platform data we hold about it deleted:

1. Log in to Vuka OS and open Settings → Connections.
2. Choose Disconnect on the account. We revoke our access with the platform where its API supports it and delete the stored access tokens immediately.
3. To also remove the account record (username, profile picture, follower counts, sync history), delete it from the same page or email us at the address below.

You can additionally revoke Vuka OS's access from the platform side at any time — Facebook: Settings → Business integrations; Instagram: Settings → Apps and websites; TikTok: Settings → Security → Apps.

Your entire Vuka OS account

Deleting your Vuka OS account removes your profile, connected social account data and tokens, content, and fan lists you control. Records we are legally required to keep (such as financial records under Kenyan tax law) are retained only for their statutory period, as described in our Privacy Policy.

Requesting deletion by email

You can request deletion of any personal data we hold about you — whether or not you can access your account — by emailing privacy@cogitusoslimited.co.ke from the email address associated with the data, with the subject "Data deletion request". We verify and action requests within 21 days, as required by Kenya's Data Protection Act, 2019.

Vuka OS is operated by Cogitus OS Limited, Nairobi, Kenya · +254 707 211 241 · info@cogitusoslimited.co.ke.